MA Removals recognises the need to handle all personal data responsibly and is committed to complying with all current data protection regulations. This Privacy Statement outlines how we collect, process, and use your personal data and how we protect it against various risks, including loss, misuse, unauthorised access, and unauthorised disclosure. 

  

PRIVACY POLICY 

COLLECTION OF PERSONAL DATA 

This Privacy Policy applies to services available under the domain and subdomains of www.maremovals.co.uk. By visiting this website, you agree to be bound by the terms of this Privacy Policy. If you do not agree, please do not use or access our site. 

  

The personal data we collect includes your name, address, contact details, enquiry details, identification data, and payment information. When you contact us—whether in person, by phone, email, or via our website—we only collect data necessary to process your enquiry. Sensitive information, such as identification and payment details, will only be collected if you proceed with a booking. 

  

CHOICE AND CONSENT 

By providing us with your personal details, you give implicit consent for us to process this information to handle your enquiry. You may withdraw consent at any time; however, please note that withdrawing consent may prevent us from fulfilling your request, as processing is necessary for service provision. Should you withdraw consent for marketing, we will continue to process your data solely for the provision of quotations and removal services. 

  

USING YOUR PERSONAL DATA 

We may process data about your use of our website and services ("usage data"), including IP address, geographical location, browser type and version, referral source, length of visit, page views, and navigation paths. This usage data is gathered through analytics tools such as Google Analytics and Google Ads and is used for analysing website performance and improving our services. 

  

The personal data collected helps us understand your removal requirements and provide an accurate quotation. Should you decide to book with us, this data is further used to fulfil your booking. 

  

Occasionally, we may send promotional emails regarding new products, special offers, or other relevant information using the email address provided. 

  

PROTECTION OF YOUR PERSONAL DATA 

MA Removals securely stores personal data in both physical and electronic formats. We have implemented suitable physical, technological, and managerial procedures to safeguard and secure the data collected. Account data may include your name, email, address details, item details, and move dates. This data is used solely for processing the contract between you and us and taking steps to initiate that contract upon request. 

  

We may process transaction data (contact and transaction details) to manage purchases and maintain proper records. Card details are not stored directly by us but may be stored by a PCI-compliant third-party payment gateway for payment processing and refunds as applicable. 

  

DATA DISCLOSURE 

To facilitate your move, we may disclose your personal data to our partner drivers, insurers, or advisers, who are only authorised to use it for the purposes outlined in this policy. If required by law, we may also disclose your data to regulatory bodies, government entities, or in legal proceedings. 

  

Additional pick-up and drop-off data may be passed to Ma Removals. It is your responsibility to inform any parties at these locations that their data may be provided to Ma Removals to complete the move. 

  

YOUR DATA PROTECTION RIGHTS 

You have the right to: 

  

Access and data portability: Request a copy of any personal data we hold on you. 

Rectification: Have inaccurate data corrected. 

Erasure: Request the deletion of your data under certain conditions. 

Restrict processing: Suspend data processing. 

Object to processing: Decline certain data processing activities. 

Lodge a complaint: Contact a supervisory authority if you believe your data rights are violated. 

Withdraw consent: Revoke consent where it’s the legal basis for processing your data. 

COOKIE USAGE 

Our website uses cookies to monitor site traffic and enhance user experience. Cookies help web applications personalise operations by remembering your preferences. You may choose to accept or decline cookies; declining may limit website functionality. For more details, please see our Cookie Policy. 

  

WEBSITE PRIVACY 

MA Removals is not responsible for external website content. Please review external site policies as we do not govern their data practices. 

  

UPDATING YOUR PERSONAL DATA 

To update your data or correct inaccuracies, please contact us by email at maremovals2@gmail.com, and we will update our records accordingly. 

  

CONTACT DETAILS 

MA Removals 

Address: Springhall Ct, Rutherglen, Glasgow G73 5NN 

Phone: 07426467112 

Email: maremovals2@gmail.com 

  

Our privacy policy is reviewed regularly to ensure ongoing compliance with legal and technological standards. Any changes to this policy will be updated on our website.